Privacy Policy

The Florna Plants website does not capture personal information, but merely logs the user's IP address which is automatically recognised by the web server. This is used to record the number of visitors to our site.

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, your computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

enabling a service to recognise your device so you don't have to give the same information several times during one task
recognising that you may already have given a username and password so you don't need to do it for every web page requested
measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure they are fast

Retaining and deleting personal data

Personal data that we process for any purpose, or purposes, shall not be kept for longer than is necessary for that purpose, or those purposes.

Unless we contact you and obtain your consent for us to retain your personal data for a longer period, we will retain and delete your personal data in accordance with our retention period.

We may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

Amendments

We may update this policy from time-to-time, by publishing a new version on our website.

You should check this page occasionally to ensure you are happy with any changes to this policy.

We may notify you of changes to this policy by email.

This privacy policy was last updated on 17th July 2018.

Your rights

You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to: a) Your request being found to be unfounded or excessive, in which case a charge may apply; and b)

The supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank, plus an original copy of a utility bill showing your current address).

We may withhold personal information that you request to the extent permitted by law.

You may instruct us at any time not to process your personal information for marketing purposes.

In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal data for marketing purposes.

Your right to access your data. You have the right to ask us to confirm whether or not we process your personal data and, to have access to that personal data, and any additional information. That additional information includes the purposes for which we process your data, the categories of personal data we hold and the recipients of that personal data. You may request a copy of your personal data. The first copy will be provided free of charge, but we may charge a reasonable fee for additional copies.

Your right to rectification. If we hold any inaccurate personal data about you, you have the right to have these inaccuracies rectified. Where necessary for the purpose of processing, you also have the right to have any incomplete personal data about you completed.

Your right to erasure. In certain circumstances, you have the right to have the personal data that we hold about you erased. This will be done without undue delay. These circumstances include the following: it is no longer necessary for us to hold the personal data in relation to the purposes for which they were originally collected or otherwise processed; you withdraw your consent to any processing which requires consent; the processing is for direct marketing purposes; and the personal data has been unlawfully processed. However, there are certain general exclusions to the right to erasure, including where processing is necessary: for exercising the right to freedom of expression and information; for compliance with a legal obligation; or for establishing, exercising or defending legal claims.

Your right to restrict processing. In certain circumstances, you have the right for the processing of your personal data to be restricted. This is the case where: you do not think that the personal data we hold about you is accurate; your data is being processed unlawfully, but you do not want your data to be erased; it is no longer necessary for us to hold your personal data for the purposes of our processing, but you still require that personal data in relation to a legal claim; or you have objected to processing and are waiting for that objection to be verified. Where processing has been restricted for one of these reasons, we may continue to store your personal data. However, we will only process it for other reasons: with your consent; in relation to a legal claim; for the protection of the rights of another natural or legal person; or for the reasons of important public interest.

Your right to object to direct marketing. You can object to us processing your personal data for direct marketing purposes. If you make an objection, we will stop processing your personal data for this purpose.

Your right to object to processing. You can object to us processing your personal data on grounds relating to your particular situation, but only so far as our legal basis for processing is that it is necessary for: the performance of a task carried out in the public interest, or in the exercise of any official authority vested in us; or the purposes of our legitimate interests or those of a third party. If you make an objection, we will stop processing your personal information unless we are able to: demonstrate compelling legitimate grounds for the processing, and that these legitimate grounds override your interests, rights and freedoms; or the processing is in relation to a legal claim.

Your right to object for statistical purposes. You can object to us processing your personal data for statistical purposes on grounds relating to your particular situation unless the processing is necessary for performing a task carried out for reasons of public interest.

Automated data processing. To the extent that the legal basis we are relying on for processing your personal data is consent, and where the processing is automated, you are entitled to receive your personal data from us in a structured, commonly used, and machine-readable format. However, you may not have this right if it would adversely affect the rights and freedoms of others.

Complaining to a supervisory authority. If you think that our processing of your personal data infringes data protection laws, you can lodge a complaint with the supervisory authority responsible for data protection. You may do this in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

Right to withdraw consent. To the extent that the legal basis we are relying on for processing your personal data is consent, you are entitled to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

Exercising your rights. You may exercise any of your rights in relation to your personal data by written notice to us in addition to the other methods specified above.

IP addresses and cookies

Cookies are very small text files that are stored on your computer when you visit some websites. We use cookies to help identify your computer, including where available, your IP address, operating system and browser type, for system administration so we can keep your activity secure, tailor your experience and remember your preferences.

This is statistical data and does not identify any individual. You can disable cookies already stored on your computer or clear your browser storage, but this may result in losing preference which you have already set.